Medical Information Requests

Manage & optimize scientific and medical information requests

Optimize the management
of scientific and medical information requests

NAYA Medical Information Requests is a global workflow solution to help provide healthcare professionals and individuals with accurate and up to date information in a timely manner.

By using available referential such as FAQ, standardised answers, medical content and approved references, make sure the most accurate response is provided to the requester within an appropriate timeframe.

Ensure accountability and demonstrate compliance by keeping track of all answers provided to healthcare professionals and individuals

A screenshot of our Medical Information Requests Software
Centralize all scientific and medical information requests

Centralize all scientific and medical information requests and provide quick and accurate answers

  • Easily capture and qualify requests for medical information.
  • Manage and follow all approval steps.
  • Quickly respond using approved referential; FAQ, recommendations, bibliographic references…
  • Ensure the reconciliation of files with other regulatory processes; pharmaceutical & medical complaints, pharmacovigilance…

NAYA Medical Information Request allow data anonymization to ensure ongoing compliance with GDPR.

Medical Information Requests with NAYA

NAYA Medical Information Requests is a global SaaS solution to efficiently manage
scientific and medical information requests with a single tool.

Centralize scientific and medical information requests

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Manage all steps of approval process

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Records of requests & answers

Link with regulatory processes

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Accountability

Bibliographic references

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